You can email us to reservations@seacoastsuites.com regarding your special requests or writing them down when making a reservation. Special requests are not 100% guaranteed but we will do our best to accommodate your needs. 

What is included with the Resort Fee?

For only 30$ per day + taxes, you will receive: 3 Beach chairs, 2 Pool chairs , towels, WIFI,  gym Access, a water bottle in your suite, free local phone calls, complimentary coffee and tea in the lobby and one umbrella at the pool.

What payment methods are accepted?

We accept VISA, MasterCard, Discover, AMEX and Dinners Club

Do I need a credit card to make a reservation?

Seacoast Suites requires a credit card for all online hotel reservations. This guarantees your reservation until your arrival date. Your credit card will not be charged until you arrive at the hotel unless the hotel requires prepayment or a deposit (i.e. a non-refundable rate or special).  Prepayment, deposit and cancellation requirements are clearly displayed during the online confirmation process.  If you do not cancel your reservations in accordance with the hotel’s cancellation policy, you will be charged for the first night of your hotel stay.

 

During certain travel periods, such as holidays and special events, a minimum stay may be required. When full payment is required in advance, you will be charged for the entire reservation unless you change or cancel your reservation within the date range of the hotel’s cancellation policy.  For minimum length of stay reservations you will be charged for the entire reserved stay even if you check out prior to the reserved departure date.

What do I need to check in to the Hotel?

Upon check-in, you will be required to provide a valid picture ID and a major credit card. Your credit card will be authorized for a $100 per day security deposit for incidental charges. Unused authorizations will be released at check-out and will take 5 to 7 business days to appear back on your account. If using a debit card, $100 per number of nights you are staying will be withdrawn from your account immediately. Unused charges will be refunded in 5 to 7 business days from departure date.

Will my credit card be charged if I forget to cancel my reservation?

Yes. Reservations are guaranteed to your credit card. To avoid being charged, reservations must be cancelled in accordance with the hotel cancellation policy. Take time to review the cancellation policies for your specific hotel reservation. Yes. Reservations are guaranteed to your credit card.

Once your reservation has been retrieved a request for a confirmation to be sent to an e-mail can be done from this screen.

Is the housekeeping service included with my reservation? If not, what are the rates?

Housekeeping services are not included with your reservation. Please find the fees below:

  • One Bedroom Suites $75.00 plus tax
  • Two Bedroom Jr $95.00 plus tax
  • Two Bedroom Masters $115.00 plus tax
  • Three Bedroom Suites $125.00 plus tax

How do I modify or cancel my reservation?

Please call 305-865-5152 or email us reservations@seacoastsuites.com and we will gladly help you.

I forgot / lost my confirmation number. How do I find it?

We will send you an email before your arrival with all the corresponding information of your reservation. If you do not receive the mail or need the information in advance, please to contact the hotel to retrieve your confirmation number. If you made your reservation with a 3rd Party company, please call the company directly.

Can I modify or cancel a reservation that has been booked directly with the hotel?

Please contact the hotel directly to make any changes to the reservation.  Reservations made at the hotel directly cannot be modified or cancelled online.

Will I be refunded if I cancel my reservation?

If you cancel your reservation with 72 hours, you will be refunded.

Can I smoke in the hotel?

Unfortunately, we are a smoke free hotel. Smoke is not allowed within the property. A $350 fee will be added to your bill if smoking is reported

I am arriving on an early flight this morning. Can I have early check-in?

Official Check-In time is 4:00 PM, early check in is complimentary and based on availability. However, we can hold luggage for you and offer our facilities until your room is ready.

 

 

Early check in is complimentary and based on availability.

How do I make reservations for a large group?

If you are interested in reservation 10 or more rooms for an arrival date, please contact us at +1 (786) 456 6894 for more information.

Do I need to leave a security deposit?

Yes, every guest is required to leave a refundable security deposit of $100/day. Cash deposits have a minimum of $500. A $1000 refundable security deposit will be required for guests under 21 years old.

How can I make a special request regarding my stay (Ex: rollaway beds, rooms in the same floor, etc)?

We will do our very best to accommodate your special requests. Please call +1 (305) 865 5152 or email guestservices@seacoastsuites.comRequests for rollaway beds and cribs, as well as any requests noted in comments section while making your reservation online are not guaranteed.

Does seacoast suites accepts pets?

Unfortunately, at this time, the hotel does not accept any pets. Service animals are ok with proper documentation.

Do I need to show my ID upon arrival?

Proof of age 21 or over is required.

At what time is the checkout and how do I request late checkout?

Check out is at 11:00 am.

Late check-out may be available based on availability any time after 12:00 pm. A $150 fee will apply.  A full night stay will be charged for check out after 3 PM.

 

Please call Front Desk for more information

Do you offer parking? What are the rates?

We offer self-parking at $45 per day.

Can I send a package to the hotel?

Due to limited space, there is a $5.00 fee per each package delivered to Seacoast Suites. After the third (3) day, it will be a $7.50 fee per each package per day.

Can I bring my cooler to the pool?

Unfortunately, coolers are not permitted. Coolers tend to drip or leak, which damages the flooring.

What if I left an item at the hotel?

For lost items, please contact the hotel at+1 (305) 865 5152. If you do so as soon as you realize your item is missing, it is more likely that your item can be found. The hotel will then advise you on how to get the item returned to you. You can also send an e-mail to: guestservices@seacoastsuites.com

What are the extra person charges per room?

The charge per extra person is $60 each.

If the extra person is a children less than 12 years of age, you will not be charged extra person fees.

If you do not find your answer here please contact us at guestservices@seacoastsuites.com