You can email us to reservations@seacoastsuites.com regarding your special requests or writing them down when making a reservation. Special requests are not 100% guaranteed but we will do our best to accommodate your needs. 

What's is included with the Resort Fee?

For only 25$ per day, you will receive: 2 Beach chairs, 2 Pool chairs , towels, WIFI and Gym Access.

What payment methods are accepted?

We accept VISA, MasterCard, Discover, AMEX and Dinners Club

Do I need a credit card to make a reservation?

Seacoast Suites requires a credit card for all online hotel reservations. This guarantees your reservation until your arrival date. Your credit card will not be charged until you arrive at the hotel unless the hotel requires prepayment or a deposit (i.e. a non-refundable rate or special).  Prepayment, deposit and cancellation requirements are clearly displayed during the online confirmation process.  If you do not cancel your reservations in accordance with the hotel’s cancellation policy, you will be charged for the first night of your hotel stay.

 

During certain travel periods, such as holidays and special events, a minimum stay may be required. When full payment is required in advance, you will be charged for the entire reservation unless you change or cancel your reservation within the date range of the hotel’s cancellation policy.  For minimum length of stay reservations you will be charged for the entire reserved stay even if you check out prior to the reserved departure date.

Will my credit card be charged if I forget to cancel my reservation?

Yes. Reservations are guaranteed to your credit card. To avoid being charged, reservations must be cancelled in accordance with the hotel cancellation policy. Take time to review the cancellation policies for your specific hotel reservation. Yes. Reservations are guaranteed to your credit card.

Once your reservation has been retrieved a request for a confirmation to be sent to an e-mail can be done from this screen.

How do I modify or cancel my reservation?

Please call (305-865-5152)or email us (reservations@seacoastsuites.com) and we will gladly help you.

I forgot / lost my confirmation number. How do I find it?

If the reservation was made directly with the hotel, you will have to contact the hotel to retrieve your confirmation number. If you made your reservation with a 3rd Party Company, please call the company directly.

Can I modify or cancel a reservation that has been booked directly with the hotel?

Please contact the hotel directly to make any changes to the reservation.  Reservations made at the hotel directly cannot be modified or cancelled online.

Will I be refunded if I cancel my reservation?

Refund will depend on the type of reservation you made. Please contact the hotel to confirm this information.

I am arriving on an early flight this morning.

Official Check-In time is 4:00 PM, however, we can hold luggage for you complimentary and offer our facilities until your room is ready.

How do I make reservations for a large group?

If you are interested in reservation 10 or more rooms for an arrival date, please contact  the hotel for more information.

How can I make a special request regarding my stay (Ex: rollaway beds, rooms in the same floor, etc)?

We will do our very best to accommodate your special requests. Please call+1 (305) 865 5152

Requests for rollaway beds and cribs, as well as any requests noted in comments section while making your reservation online are not guaranteed.  To ensure, please email guestservices@seacoastsuites.com

Does the seacoast suites accepts pets?

Unfortunately, at this time, the hotel does not accept any pets. Service animals are ok with proper documentation.

How do I find accommodations for physically challenged?

Please contact the hotel directly or call our reservation center for further details.

Do I need to show my credit card and ID upon arrival?

Guest will be required to leave a valid credit card or cash deposit , during check-in.  Proof of age 21 or over is required.

Do I need to leave a security deposit upon arrival?

Guest will be required to leave a valid credit card or cash deposit during check-in.  Proof of age 21 or over is required.

At what time is the checkout?

Check out is at 11:00 am. Late check-out may be available based on availability any time after 12:00 pm. Fees may apply. A full night stay will be charged for check out after 3 PM.

What are the rates for parking?

We offer valet parking 24/7 at $45 per day, with unlimited in and out privileges.

Can I send a package to the hotel?

-Yes, $5.00 will be charged per package sent to the hotel. $5.00 additional per day, per package.

Time allowed in storage – 15 business days. After that, the package will be returned to sender.

Can I bring my cooler to the pool?

Unfortunately, coolers are not permitted. Coolers tend to drip or leak, which damages the flooring.

What if I left an item at the hotel?

For lost items, please contact the hotel at+1 (305) 865 5152. If you do so as soon as you realize your item is missing, it is more likely that your item can be found. The hotel will then advise you on how to get the item returned to you. You can also send an e-mail to: guestservices@seacoastsuites.com

If you do not find your answer here please contact us at guestservices@seacoastsuites.com