Frequently Asked Questions
You can email us to reservations@seacoastsuites.com regarding your special requests or writing them down when making a reservation. Special requests are not 100% guaranteed but we will do our best to accommodate your needs.
Is face covering required?
What's included with the Resort Fee?
At what time is the check-in?
What payment methods are accepted?
Do I need a credit card to make a reservation?
Seacoast Suites requires a credit card for all online hotel reservations. This guarantees your reservation until your arrival date. Your credit card will not be charged until you arrive at the hotel unless the hotel requires prepayment or a deposit (i.e. a non-refundable rate or special). Prepayment, deposit and cancellation requirements are clearly displayed during the online confirmation process. If you do not cancel your reservations in accordance with the hotel’s cancellation policy, you will be charged for the first night of your hotel stay.
During certain travel periods, such as holidays and special events, a minimum stay may be required. When full payment is required in advance, you will be charged for the entire reservation unless you change or cancel your reservation within the date range of the hotel’s cancellation policy. For minimum length of stay reservations you will be charged for the entire reserved stay even if you check out prior to the reserved departure date.
What do I need to check in to the Hotel?
Upon check-in, you will be required to provide a valid picture ID and a major credit card. We will charge $500 per stay for incidental charges. Unused authorizations will be released at check-out and will take 5 to 7 business days to appear back on your account, if you paid with card.