Seacoast Suites (“Hotel”) deems privacy and confidentiality of user information as important. We are committed to maintaining the privacy and security of your user information.The following policy outlines the general processes we go through once you provide your data.
Please read carefully to understand the practice and guidelines in place to ensure we keep your data secure and informing you of what we do with your data.
Photography and Video
Seacoast Suites reserves the right to take photos and videos within its venues at all times. These images will be used by us to share positive promotional news about its events and experiences across all digital channels of communication and the occasional internal memorandum. Images may also be used in press releases, printed publicity and published on our websites globally. All Images are stored securely on our server. If you would prefer for you or your child not to be photographed or filmed, please call +1 (305) 865-5152 and ask for a member of the Marketing team.
What information is collected about you? How do we use it?
As soon as you visit our website, our web server will automatically record an anonymous profile of which website you visited us from, pages you have visited and what sequence, and the date and length of your visit. This aggregate and does not identify you specifically.
We do store personal identifiable data when you volunteer to submit your information through our booking forms, last minute booking forms, guest list sign up forms, newsletter sign up forms and purchase items through our online retail shop. This data is any information that identifies you which includes first and last name, email address, telephone number, company name and payment details. We may also collect additional information such as interests, preferences, transactional information, demographics (e.g. age, gender and income information).
Information collected on the Site may be used to:
- Register you as a Hotel member
- Plan and purchase hotel accommodations
- Enter your email in our promotions or sweepstakes
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
- Improve our service through reservations and sales
- Pursuing leads through sales and events
- Provide customer service on-site
All forms will provide an opt-out button to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.
If you decide to make an online reservation at the Site, you will be linked to a reservation interface and a third party booking engine (“Booking Engine”) provided by Secure-Res. While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully. The Booking Engine Vendor participates in the VeriSign Secure Site Program, a top security certification program, and:
Has a VeriSign Secure Server ID.
All information sent to this site, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Protecting your information
Complete security is not always possible on the Internet, however we assure you that we are very committed to protecting your data and have reasonable technical and organisational security measures to enable us to do this. These measures as in place to prevent accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we collect online. We are constantly evolving our technology and whilst we cannot always guarantee warrant the security of personal data, we are always improving our security in line with legal requirements.
Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Withdrawing Consent to Use
Use of Aggregated Data
Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
Hotel has two exceptions to these limits on use of personal information:
Hotel may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Hotel from unauthorized use, or misuse, of the Site or anything found at the Site.
Hotel may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
To enable features at the Site, Hotel and other third party service providers and partners may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.
Children’s Privacy & Parental Consent
Will we share your personal data with anyone else?
Your data may be shared with third parties who are providing a service to us. We may also provide anonymous or aggregate data with advertisers and business partnerships to understand customer trends and patterns, as well as maintaining our business relationships. As We continue to grow and expand, we may share your personal data with potential new partners, sponsors and brands that work in association with us, this is purely for your interest in our brand. Please note, we will not be selling your data to any third parties.
Third party sponsors and links from our website
From time to time we may have links on our website that direct your straight to third party websites and in which have their own privacy policies different to ours. We are not responsible for any data collected from these third party sites and their use.
Policy Modifications & Contacting Hotel
If you have questions about our policies our would like to see the personal data collected through this site that relates to you, to cancel it or to update it, please contact: email@example.com